PASSPORT ONLINE BANKING
eStatements are Here
As a PASSPORT online banking retail customer, you have the option of receiving your bank statements in the traditional paper format or electronically though the Internet. Your monthly statements for checking, savings and money market accounts are delivered to you sooner with no additional fee. You can save your eStatements to your personal computer in a PDF format; eStatements and check images are available online for 3 months.
ALL PASSPORT retail online banking customers receive e-mail notifications from Town North Bank stating “Your new Town North Bank online TNB eStatement is now available for viewing”. Simply click on PASSPORT Online Banking page
. Enter your customer number and password as you currently do to gain access to online banking home page, then select “E-STMT”.
Your notification is sent to the current e-mail address on file with the bank. To change your address, select “User Options” on the online banking home page; then select “E-mail Address”; then select “Change E-mail Address”.
If you no longer desire to receive paper statements, simply send Town North Bank a secure e-mail by selecting “Secure Forms” located on the online banking home page. A “Secure E-mail Form” allows you to communicate securely with the TNB. Simply inform the bank that you no longer desire to receive paper statements; however, you must choose to receive all electronic statements or all paper statements.
Enhanced Login Security
Enhanced Login Security identifies you as the true owner of your accounts by recognizing not only your password but
your computer as well. If your computer is not recognized or if you forget your password, you will be asked your three "Challenge
Questions". To change your Challenge Questions, select "User Options."
TNB CASH MANAGER and BUSINESS ONLINE BANKING (BOB)
To request your statements in an electronic format, send us a secure e-mail via your TNB Cash Manager or Business Online Banking product. Click on "EMAIL" located on the menu bar across the top of the screen. Using the e-mail form to communicate securely with the bank, simply inform us that you would like to "receive eStatements".
Your online authorized personnel will receive an e-mail notification from Town North Bank stating "Your new Town North Bank online TNB eStatement is now available for viewing". Simply click on our Web site link provided to be directed to either the TNB Cash Manager or TNB Business Online Banking page. Enter your Company ID, Company Password, User ID and User Password as you currently do to gain access to online banking; then select "ONLINE SERVICES" on the menu bar and then select "ONLINE STATEMENTS".
Your notification will be sent to the current e-mail address on file with the bank. To change an e-mail address, select "ADMINISTRATION" on the menu bar; then select "USER PROFILE MAINTENANCE".
To no longer receive paper statements, simply send us a secure e-mail once again via your TNB Cash Manager or Business Online Banking product. Click on “EMAIL” located on the menu bar across the top of the screen. Using the e-mail form to communicate securely with the bank, simply inform us that you "no longer desire to receive paper statements".
If you need assistance or would like additional information, please call 972-391-6830 or 877- 866-2265, ext. 6830.
Town North Bank is pleased to make your banking experience more convenient by providing new products and services coupled with use of technology.