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Privacy Policy

At Town North Bank, we take great pride in providing our customers with the highest level of customer service, and we value our client relationships. Your security and privacy is of great importance to us, and we take great care to protect your confidential information. As part of our commitment to you, we want you to be informed about our policies to safeguard your information.

NOTICE OF YOUR FINANCIAL PRIVACY RIGHTS

  • Facts

    WHAT DOES TOWN NORTH BANK, N.A. DO WITH YOUR PERSONAL INFORMATION?
  • Why?

    Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
  • What?

    The types of personal information we collect and share depend on the product or service you have with us. This information can include:
    • Social Security number
    • Account Balances
    • Transaction or loss history
    • Credit history
    • Credit card or other debt
    • Checking account information
  • How?

    All financial companies need to share customers' personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers' personal information; the reasons Town North Bank, N.A. chooses to share; and whether you can limit this sharing.
For our everyday business purposes -
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes -
to offer our products and services to you
Yes No
For joint marketing with other financial companies Yes No
For our affiliates' everyday business purposes - information about your transactions and experiences Yes No
For our affiliates' everyday business purposes - information about your creditworthiness No We don't share
For nonaffiliates to market to you Yes Yes
  • To limit our sharing

    Call 972-391-6830 - our menu will prompt you through your choice(s)
    Please note:
    If you are a new customer, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our customer, we continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.
  • Questions?

    Call 972-391-6830 or go to www.tnbonline.com

   

What We Do

 

How does Town North Bank, N.A. protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. 
We also maintain other physical, electronic and procedural safeguards to protectthis information and we limit access to information to those employees for whom access is appropriate.

How does Town North Bank, N.A. collect my personal information?

We collect your personal information, for example, when you

• Open an account  
• Apply for a loan
• Give us your income information

• Provide account information
• Give us your contact information
 
We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can't I limit all sharing?

Federal law gives you the right to limit only 
• sharing for affiliates' everyday business purposes - information about your
   creditworthiness 
• affiliates from using your information to market to you 
• sharing for nonaffiliates to market to you 
State laws and individual companies may give you additional rights to limit sharing. 
See below for more on your rights under state law.

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Definitions

 

Affiliates

Companies related by common ownership or control. They can be financial and non-financial companies. 
Our affiliates include:
     • Companies with a Town North name
     • Financial companies such as: Town North Insurance Services. Inc.

Nonaffiliates

Companies not related by common ownership or control. They can be financial and non-financial companies. 
Nonaffiliates we share with can include Mortgage Bankers, Securities Broker-Dealers,
Insurance Companies, Direct Marketers and Credit Card Processors
 

Joint Marketing

A formal agreement between nonaffiliated financial companies that together market financial products or services to you. 
Our joint marketing partners include Credit Card Processors

Other Important Information

For Alaska, Illinois, Maryland and North Dakota Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization.
For California Customers. We will not share personal information with nonaffiliates either for them to market to you or for joint marketing - without your authorization. We will also limit our sharing of personal information about you with our affiliates to comply with all California privacy laws that apply to us.
For Massachusetts, Mississippi and New Jersey Customers. We will not share personal information from deposit or share relationships with nonaffiliates either for them to market to you or for joint marketing - without your authorization.
For Vermont Customers. We will not share personal information with nonaffiliates for them to market to you without your authorization and we will not share personal information with affiliates or for joint marketing about your creditworthiness without your authorization.